Approvals

Approvals

Approvals is a central queue where documents that need sign-off — quotations, budgets, purchase orders, and invoices — are routed to the people allowed to approve them.

What gets routed

Some document types flip the source document’s status when a final decision is made:

  • Quotation
  • Budget
  • Purchase Order
  • Invoice

Other types can also be tracked through the queue without changing a finance status:

  • Contract
  • Vendor Onboarding
  • Event Kickoff
  • Social Post
  • Other

Multi-step chains

Routing follows an approval policy per document type, with ordered steps:

  • Each Approve advances the request to the next step, and the request stays Pending.
  • Only the last approver’s Approve finalizes the request as Approved.
  • A Reject at any step is terminal — it ends the chain immediately.

On a final decision, the source document updates atomically:

Final decisionSource document becomes
ApprovedApproved
RejectedReturns to Draft

The queue (list)

The list opens on Pending by default and offers tabs:

  • Pending (shows a live count badge)
  • Approved
  • Rejected
  • All

Each row shows:

  • The document reference (links to the source document)
  • Type
  • Status
  • Requested date
  • Last action
  • A Review link

The list renders as a table on desktop and as cards on mobile.

Review screen, step by step

  1. Open a request from the queue.
  2. A top card shows the request metadata.
  3. An inline document preview appears. For Quotation, Invoice, and Purchase Order the actual branded document is embedded in a panel (with an Open in new tab link) so you read it before deciding. Other types show a deep link to the source instead.
  4. An action-history list shows prior decisions, comments, and timestamps.
  5. If the request is still Pending, a decision form offers Approve, Reject, Request Changes, and Comment, plus an optional comment box.

Notifications

When a request lands on a step, the named approver of that step receives an in-app notification.

Permissions

The permission needed to push a decision depends on the document type. Anyone can open the queue, but acting requires the matching approve permission. Commenting needs only the read permission for that type.

Document typePermission to approve/reject
Quotationquotes.approve
Budgetbudgets.approve
Purchase Orderprocurement.approve
Invoiceinvoices.approve
Contractcontracts.write
Other typesevents.write

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