SettingsCustom domains

Custom domains

Custom domains let you serve Novex on your own domain — for example events.acme.com — instead of the default Novex host.

Plan gate

Custom domains are COSMOS / Enterprise tier only. Lower tiers see an upsell card.

Where to find it

Go to Settings → Custom Domains.

Connect a domain

  1. Add a domain — enter the hostname and submit. Invalid formats, Novex-owned hostnames, and domains already claimed by another workspace are rejected.
  2. The domain appears with a status badge: Pending DNS, Verified, or Failed.
  3. Add two DNS records at your provider (the exact values are shown on screen):
    • A CNAME — host is your domain, pointing to custom.nov3x.com.
    • A TXT — host is _novex-verification.<your-domain>, value is the generated verification token.
  4. Click Verify — Novex runs a live DNS TXT lookup and compares the token.
    • A match marks the domain Verified (with a timestamp).
    • A mismatch or DNS error marks it Failed with a reason: domain not found, token mismatch, or DNS error.
  5. Once verified, a certificate status line appears.
  6. Delete removes the domain, behind a confirmation prompt.

Status flow

StatusMeaning
Pending DNSDomain added; DNS records not yet verified
VerifiedToken matched on a live lookup; serving is enabled
FailedDomain not found, token mismatch, or DNS error

One workspace per domain

Each domain is globally unique — it can be connected to only one workspace.

Permissions

ActionPermission
View custom domainssettings.read
Add / verify / delete domainssettings.write plus COSMOS / Enterprise tier

Next