Kiosk check-in

Kiosk mode turns a tablet or laptop into a self-service check-in station for the door. It runs fullscreen with no app chrome, works offline, and lets staff or attendees scan a QR, find a registration, register a walk-in, print a badge, and check in — one attendee at a time.

Where to find it

/t/<slug>/events/<id>/kiosk — open it from the event. Kiosk mode is part of the higher plan tiers; on a lower plan you’ll see an upgrade prompt instead.

It needs the check-in permission (admins, event managers, and registration staff have it).

Going fullscreen

• On desktop, use the Fullscreen toggle (or press into your browser’s fullscreen).
• On iPad/iPhone, use Add to Home Screen — the kiosk installs as a full-screen web app with no browser bars. The header shows an install hint when needed.

A status row shows whether you’re online or offline, how many actions are waiting to sync, and the last refresh, with Sync now / Refresh now buttons.

The three actions

From the kiosk home screen:

1. Scan QR

Mounts the device camera and scans an attendee’s eBadge QR. It accepts both a raw token and a full badge URL. (The camera needs permission; on iOS the kiosk shows how to grant it.) On a successful scan you land on the attendee’s actions card.

2. Search by mobile

Type the last few digits of a mobile number. Saudi formats (+966, 00966, leading 0) are normalised automatically. If several people match, you get a picker showing name, masked phone and company, with a checked-in marker.

3. Register (walk-in)

For someone who didn’t pre-register. Fill five fields:

• Full name (required)
• Position (optional)
• Company (optional)
• Mobile (required)
• Email (required)

The walk-in is created as a confirmed registration, tagged as a kiosk walk-in, and given its own QR. (Registering a duplicate email returns the existing person rather than creating a second record.) Walk-ins respect the event’s registration limit on your plan.

The actions card

Once you’ve found (or registered) someone, the card shows their name, company, job title and ticket type, plus a checked-in badge if they already are. Three actions:

• Edit info — opens a dialog (staying in fullscreen) to fix the full name, email, phone, company or job title. Only changed fields are saved.
• Print badge — prints the transparent kiosk badge: name, job title, company and QR only — no background, logo or event name — so it overlays a pre-printed blank or lanyard insert. Online it opens the print dialog automatically; offline it renders a printable overlay on the spot.
• Digital check-in — marks the attendee attended, with a timestamp and who checked them in. It’s idempotent: scanning someone twice just says already checked in.

After registering a walk-in you get a quick follow-up screen to check in, print, or go back.

One attendee at a time

The kiosk processes a single registration per action — scan/search/register, then act. It is not a bulk tool. To print many badges at once, use the bulk pre-print PDF instead.

Works offline

The kiosk is built for venues with flaky Wi-Fi:

• Walk-in registrations, edits and check-ins made while offline are queued locally and sync automatically when the connection returns.
• Recently cached registrations are searchable offline, and a just-registered walk-in is merged into search results immediately.
• The queue is durable — it survives a page reload or the device sleeping, and drains reliably in order once you’re back online (you can also force it with Sync now). Nothing is dropped, and a check-in that already synced is never double-applied.
• The connection indicator shows pending-sync counts so you always know whether everything has been saved to the server.

Tips

• Dedicate the device — install to the home screen, lock it to the kiosk tab, and disable sleep so the camera stays ready.
• Pre-print blanks that match your template size if you’re using the transparent overlay print.
• Check in, don’t just print — printing a badge does not check the attendee in; tap Digital check-in so your numbers stay accurate.

Next

• Staff QR check-in — a desk scanner alternative.
• eBadge PDF & QR — what attendees receive by email.