Attendee engagement
Attendee engagement is the set of Novex tools for hearing from and energising the people at your events — structured feedback through surveys, and live games you run on the big screen.
Engagement features help you close the loop after a session, measure how your audience felt, and keep people active on the show floor.
In this section
- Surveys & feedback — build NPS, CSAT, and open-text surveys, share them by public link or QR, and read response analytics. Surveys can be tied to a specific event and audience.
- Gamification — the hub for the four games, and how they are gated.
- Arena — live quizzes — hosted quizzes with a join QR, XP, achievement badges and a workspace leaderboard.
- Live games — Mosaic, Word Cloud and Prize Wheel.
When to use each
| Goal | Use |
|---|---|
| Measure satisfaction after an event | Surveys & feedback (CSAT, NPS) |
| Hear free-text suggestions | Surveys with open-text questions |
| Put the room’s answers on screen as they arrive | Word Cloud |
| Test knowledge and rank players | Arena |
| Reward activity across many sessions | Arena XP and leaderboard |
| Build a picture from attendee photos | Mosaic |
| Run a prize draw | Prize Wheel |
Plans
Surveys are available on every plan. The four games need Flare or above.
Permissions
| Action | Permission |
|---|---|
| View engagement tools and results | events.read |
| Create, edit, and manage surveys | events.write |
| View the games, quizzes and leaderboard | arena.read |
| Build quizzes and boards | arena.manage (Word Cloud and Prize Wheel carry their own) |
| Host a live session or moderate | arena.host |
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